Patients of independent physician group Esse Health no longer have to wait until their doctor’s office opens to request a prescription refill or seek medical advice. Through the Esse Health Patient Portal, patients can communicate electronically with their medical providers at any time of the day or night.
Over the last few months, Esse Health rolled out the patient portal to each of its 31 offices. Using a computer, laptop, tablet or smart phone, Esse Health patients can login to the patient portal to send secure messages to their provider’s office in order to:
- Request appointments
- Request refills on prescribed medications
- Ask questions regarding any prescriptions
- Seek medical advice
- Ask questions regarding a bill
- Request a referral
- Receive test results
“We are committed to becoming more accessible to our patients whenever they need us,” said Erin Stamm, Vice President of Health Information and Coding. “Now our patients no longer need to call and leave a voice message or wait until morning when they have a question at night. We hope this encourages them to rely on us even more as their medical home and to turn to us when they need medical help, no matter the time of day or night.”
Patients can sign up for the portal at their respective Esse Health office, then go online to essehealth.com/PatientPortal to complete the registration process and begin communicating electronically with their doctor’s office. More upgrades and capabilities will be added to the portal in 2013. The portal is powered by NextGen Healthcare, an electronic health records system, which Esse Health upgraded to last year.
Esse Health is an independent, St. Louis-based physician group that strives to improve the overall well-being of its patients through patient education, lifestyle modification and prevention. With 32 locations throughout the St. Louis and Metro East area, Esse Health’s services include asthma, allergy and immunology, family medicine, internal medicine, nutrition, pediatrics, radiology and urology. Esse Health is recognized as a leader in using technology in health care and physician accountability for both quality and cost-of-care. For more information on Esse Health, visit www.essehealth.com.