Patch has information on where patients and customers with questions can turn.
Doctors Express, an urgent-care center in the Plaza Shops on New Ballas Road, closed December 28, after opening in February 2011. According to the business's Facebook page, the plan is to relocate "to a location further west in the St. Louis metro area later this spring." The Creve Coeur location still shows up on the company's website. A phone call to the office reiterated the information about plans to relocate futher west and indicated that patients with questions about medical records can leave a message at the Creve Coeur office (314) 991-3030. Billing questions were directed to (573) 388-3939. Patch was unable to reach a franchise representative for comment.